Telco Community Credit Union in 1141 Smokey Park Highway

Customer Reviews about Telco Community Credit Union:

• ★ ★ ★ ★ ★
  Excellent management, very polite and honest personality's. A welcoming environment from door to door. Glad I decided to to bank here at Telco,, Southern Hospitality all the way. God Bless. Sincerely, C.Hall..
  By 7Cracr Jac6, April 05, 2017
• ★ ☆ ☆ ☆ ☆
  I have had an account for years with Telco, its great as long as you dont need customer service. I also use paypal for my business and did a bank transfer to Telco. For some reason it never made it to my bank account. After 4 days it was returned. I was traveling across the country, and the funds were needed, the lack of the deposit to my account caused $225 worth of fees. I called both Telco and paypal, Paypal shows the attempted transfer and Telco shows nothing whatsoever. Even though I offered to send in screen shots of my account transactions from paypal, and paypal offered to do a third party phone call, Telco refuses to take any responsibility, to look at or speak to paypal. I have called the general manager three times and left messages. This isnt the first time, ive had issues having my account needs addressed properly. I also had some issues with simular charges and getting management to acknowledge bank error. After having a male manager try to bully, and "mansplain" to me why it was my responibility to take on the reprocussions of a bank error, i had to go to the regional manager who was able to verify a bank error in their accounting department. It was pulling teeth to get this bank to admit its error.
  By Amy Liza Williams, March 15, 2017

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